Terms & Conditions

 

1. Educational Purpose Only

“The Knee Arthritis Patient Guide” is an educational program created by Dr. Charles E. Wilhite.
The course does not provide medical diagnosis, individualized medical advice, or treatment recommendations specific to your personal health situation.
Always consult your own physician or healthcare provider for medical care.

 

2. No Medical Relationship

Purchasing or accessing this course does not establish a doctor–patient relationship with Dr. Wilhite.

 

3. No Guarantees of Outcome

The material is designed to help you understand knee arthritis and treatment options, but results and experiences may vary.
We do not guarantee pain relief, treatment success, or changes in your condition.

 

4. Personal Responsibility

You agree to use the information in this course responsibly and understand that decisions regarding your medical care should be made with your healthcare provider.

 

5. Payment & Refund Policy

Course purchases are non-refundable once access is granted.
All sales are final.

 

6. Intellectual Property

All course videos, text, graphics, downloads, and materials are owned by the creator.
You may not copy, share, distribute, record, or resell any course content.

 

7. Access & Usage

Your purchase grants you personal access to the content for your own use only.
Access may not be transferred or shared.

 

8. Modifications to Course

We may update or modify the material at any time to improve clarity or accuracy.

 

9. Limitation of Liability

We are not liable for any damages, injuries, or decisions made based on information from the course.
Use of the course is at your own risk.

Privacy Policy

 

1. Information We Collect

We may collect the following information when you sign up or purchase a course:

• Name
• Email address
• Payment information (processed securely by third-party providers)
• Any messages or support requests you send us
  
  

We do not store credit card numbers.

 

2. How We Use Your Information

Your information is used to:

• Provide access to the course
• Send login links, updates, and support
• Deliver your free webinar and discount codes
• Improve user experience
• Send optional course-related emails
  
  

We do not sell, rent, or share your personal information with third parties for marketing purposes.

 

3. Email Communications

By opting in, you agree to receive:

• Course access emails
• Webinar links
• Reminders related to your purchase or enrollment
  
  

You may unsubscribe from promotional emails at any time.

4. Cookies & Tracking

The website may use cookies to:

• Improve site performance
• Remember your preferences
• Analyze traffic
  
  

You may disable cookies through your browser settings.

 

5. Third-Party Services

We use trusted services such as:

• Payment processors (e.g., Stripe, PayPal)
• Email providers
   
• Course hosting platforms
  
  

These services have their own privacy policies and comply with industry security standards.

 

6. Data Protection

We take reasonable measures to protect your information from unauthorized access.
However, no system is 100% secure, and we cannot guarantee absolute protection.

 

7. Your Rights

You may request to:

• Access your personal information
• Update your information
• Delete your data (unless needed for legal or administrative purposes)
  
  

To make a request, contact us directly.

 

8. Changes to This Policy

We may update these Terms & Conditions and the Privacy Policy at any time.
Updated versions will be posted on this page.